Big Day Out FAQs

The 2024/25 Gallagher Premiership fixtures can be found here. Click ‘Add to you calendar’ to downloaded to your calendar so you don’t miss a game.

Yes, including the Big Day Out against Bath on Saturday, May 10^th 2025 (3.05pm) in Gallagher Premiership Round 16.

The Premiership Cup fixtures will be announced in due course and we will let you know as soon as possible.

By taking a home game to a 75,000-capacity international stadium, we will deliver a world-class event to help us reach new audiences and grow our commercial revenue. Moving the fixture to the Principality Stadium – and become the first Premiership club to host a game in Wales – aligns to Premiership Rugby’s ‘Big Game’ strategy and follows in the footsteps of Harlequins and Saracens, who have staged commercially successful events at alternative stadiums.  This fixture is a key component to become financially sustainable.

Click here to watch an interview with Bristol Sport Group CEO Gavin Marshall in which he talks more about this exciting news. 

Yes, 2024/25 Bristol Bears Season Ticket holders have this game included in their Season Ticket. Season Ticket holders are all entitled to one free ticket per Season Ticket which can be claimed from Category A, B, C or D.

From 2pm on Tuesday, July 23rd, Season Ticket holders can claim their ticket by logging into their Bristol Sport account on the Bristol Sport ticketing website and selecting their seats for Big Day Out and at checkout the value of the ticket will be £0.  You will be able to claim a ticket for friends/family in your linked group on the Bristol Sport ticketing website. In most cases you will already be linked to the supporters you attend with. In the circumstances that you are not, then you are able to link yourselves together by contacting Supporter Services with your Supporter ID number as well as the Supporter ID number of the person(s) you would like to be linked to.

We want Bears fans to pack out the Principality Stadium for this unique home game and we have ensured that, with an initial allocation of almost 20,000 seats, all of our Season Ticket holders can access seats from Categories A, B, C and D as shown in the map below. We encourage you to claim your free ticket as soon as possible. This will give you the opportunity to sit in some of the best seats in the stadium and purchase additional tickets for friends and family in the same area as you. Initially the lower and middle tiers will be open as we want supporters closer together to create our unique Bears atmosphere and the upper tier will be open once these tickets are sold. The greyed out areas will initially be sold by the Welsh Rugby Union. Premium seats are only available to purchase.

Yes. You can purchase additional tickets for friends and family with a 10% discount in Categories A, B, C and D.

Yes. We would advise claiming your seat now and closer to the match you will then be able to forward your ticket to your friends/family.

We want as many people as possible to have a great experience at the Principality Stadium so please liaise with other Season Ticket holders and book together if you would like to sit in the same area. 

When you login to your Bristol Sport ticketing account from 2pm on Tuesday, July 23^rd you will be to select an accessible seat for you and your carer. Wheelchair users will be able to claim in blocks LD2, LD13-17, MD6 and MD12. Ambulant Disabled Season Ticket holders will be able to claim an accessible seat for you and your carer in any available block.

Sorry, no. Season Ticket holders and Members can only claim 5% off food and drink at selected concessions at Ashton Gate Stadium.

Easy. From 2pm on Tuesday, July 23^rd just login to your Bristol Sport Club Account linked to your 2024/25 Membership and purchase from the Bristol Sport ticketing website.

Bristol City Season Ticket holders and Members can claim £5 off their match ticket as part of their cross-sport benefits. To do this purchase your ticket through the Bristol Sport ticketing website, whilst being logged into your Bristol Sport Club Account. This discount is also available for Bristol Bears Women, Bristol City Women and Bristol Flyers Season  Ticket holders.

Priority Access for Bristol Bears Season Ticket holders, Members and all supporters with a Bristol Sport account is from 2pm on Tuesday, July 23^rd. The game will go on general sale on Tuesday, August 6^th.

All supporters can gain priority access to tickets from 2pm on Tuesday, July 23^rd by registering their interest here. Just complete the form and you will receive an exclusive ticket link to buy tickets on Tuesday, July 23^rd. All supporters who have a Bristol Sport account already will also receive exclusive early access to tickets from 2pm on Tuesday, July 23^rd from the Bristol Sport ticketing website.

Tickets for the Big Day Out are affordable for all of the family. Advance ticket prices start from only £25 for Adults and £10 for Juniors.

Yes! Groups of 8 or more can benefit from a 20% discount from 2pm on Tuesday, July 23rd. Group rate tickets are available in category B, C and D priced areas only.

Advance ticket prices are available up to 5pm on Friday, January 10^th, 2025. After this date ticket prices will increase.

You can contact Supporter Services between 10am and 4pm on Monday to Friday on 0117 963 0600 and supporterservices@bristol-sport.co.uk

All supporters who have either claimed a free ticket or purchased a ticket will receive a confirmation email to summarise your booking. All supporters will then receive print at home e-tickets in a further email around 7-14 days before matchday. Please note that digital season tickets cannot be used for this game.

Each ticket purchased is subject to a £3 booking fee and a total transaction fee of £1. These booking fees include the Millenium Levy.

We will be working with local rail, bus and park and ride services to ensure that as many fans can travel to the Principality Stadium in a safe and sustainable way. A detailed travel plan with a range of options will be released in due course.

Yes, Bristol Temple Meads Station will become Bear Country on Saturday, May 10^th with almost 10,000 extra train seats for fans heading to Cardiff.

Cardiff Central Station is next to the Principality Stadium so you can take the train to ease the strain, with eight additional services from Bristol Temple Meads. Bath supporters can also take advantage of five extra trains from Bath Spa and Chippenham to Cardiff (not calling at Bristol Temple Meads). GWR continues to operate connecting services to Temple Meads from surrounding areas, including Taunton and Weston-super-Mare.

Yes, a guide can be found here

There’s plenty of parking options in the city centre, but there is no dedicated spectator car parking at or immediately near the stadium, so be sure to plan your journey in advance. A guide to getting to the Principality Stadium can be found here

There is limited accessible parking available at the Principality Stadium on a first come, first served basis. To book this, please email customercare@wru.wales and include your booking confirmation number within the email.

Yes, we are working hard behind the scenes to bring our world class matchday experience from Ashton Gate to the Principality Stadium, including live music entertainment, community engagement and plenty of family fun. More details will be confirmed in due course.

We are consulting with the ‘Bears Together’ Supporter Advisory Committee to help put on a fantastic experience for Bears fans, including helping us with any potential questions they may have. Bears Together provides our supporters with an important voice to engage in off-field matters and we value their input. For further information about Bears Together or if you have any feedback about the event please contact supporteradvisory@bristolbearsrugby.com

Yes, the fixture is included in your package. Seasonal Hospitality holders will be contacted directly with relevant information.

Yes. Hospitality is now available to buy, with top-class dining and padded Premium category seats – some of the best in the stadium – and a range of packages available to cater for all requirements.